Earthlink - Poor Telephone Service

Posted on Wednesday, September 3rd, 2008 at 11:40pm CDT by 2deaff33

Product: Earthlink

Company: Earthlink

Location: US

Category: Other

Telephone Service did not function properly, many calls did not go through. Called their technical service, went to two levels where the fellow said he changed settings that would fix it. Did not fix it at all. Wanted to terminate nonfunctioning service, was told there would be a $149 termination fee. Very difficult to reach customer service rep and technical rep.


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