Embarq on POOR SERVICE

These people do not value their customers at all, you pay your phone bill, things get shut off, then, takes them forever to restore ALL SERVICES. When long distance was interrupted, they guaranteed restoration within 24 hours, 72 hours later, was not restored. Called in and was LIED to by service(or lack of service) 4 TIMES, and they don't want to give you credit for anything. They aren't afraid to charge you outrageous fees for repairs, but, they think your time is worthless compared to theirs. As soon as cable comes down the road, they will be replaced with broadband service.

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Embarq Reach Out can help you. If you send your information to ReachOut AT embarq.com I will gladly investigate this issue. Thanks.

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Hello, My name is Robert, I use to work at Embarq and Comcast as a call center Rep. I now own a company that helps consumers like yourself fight and win on saving money. Please visit my website at www.TotalAccessSWFL.com for more info. My company is a Auditing and Consulting Firm.