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Invicta Wireless-- Do NOT TRUST THEM

 
Helio Phone Service
Invicta Wireless
, VA
US
www.heliobuy.com

I bought a Helio phone and family plan from Invicta Wireless. They claim to be Helio's only authorized online dealer when in fact, Helio tells me this is not true. Their prices were good so I went with them. Well, the guy who I ordered it from, Asif, promised my phones would be at my house on a tuesday. The phone didn't come until the following thursday. After complaining to them, Asif told me that my fourth month would be credited. The day my fourth bill comes out, I contact him and tell him, I'm on my fourth bill and see no credit. He says it's on Helio's end and he is working on it. Today is 2 days before the bill is due and now he says that I am not owed the credit until after my phone has been on for four months and hangs up on me. If you do business with Invicta, DO NOT TRUST THEIR WORD. It never goes through!

From: Message Author (click here to email author)
Date: Friday, 26-Sep-08 11:44:26 CDT

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The company also operates under the name American Wireless and is just as much a fraud as Invicta appears to be from these postings. They sell a number of IT products, including iPhones - they took our money, but when we've tried to call to get a tracking number for the actual phone, none of the numbers work and the e-mail link on their site is disabled.

From: Message Author (click here to email author)
Date: Saturday, 24-Oct-09 09:57:10 CDT

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I have totally same experience..


Do not use this site. I will write everyday until they close their shop.

From: Message Author (click here to email author)
Date: Tuesday, 17-Feb-09 10:47:13 CST

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I had the same problem- and I'm definitely not a competitor. I signed up last January and was promised a rebate which was due to be credited to my account a few months after signing up. It never came- and Invicta's customer service was absolutely useless. I called a few times, and was told that they would "look into it and get back to me."


They never got back to me. Had I known it was a scam, I would've paid the full-price and ordered through Helio.

From: Message Author (click here to email author) (has asked not to receive email)
Date: Thursday, 05-Feb-09 11:48:01 CST

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I agree with you. Almost the exact same thing happened to me. Asif promised to credit my account for a error on their part. I waited the 5-7 business days like he said to see the credit on my charge card. Now 40 days later, NO REFUND!!!


I will never use this company again! I have ordered 2 times from them and both times it was a huge disaster!

From: Message Author (click here to email author) (has asked not to receive email)
Date: Wednesday, 04-Feb-09 11:20:44 CST

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This is clearly written by one of our competitors as you can see from the wording.


We have one of the highest referral rates among our customers which we clearly see as validation of our outstanding work and great prices.


We would suggest anyone to try out our service and if not satisfied we will provide you a money back guarantee as part of the total happiness guarantee that ships out with every phone.

From: Message Author (click here to email author)
Date: Sunday, 30-Nov-08 14:53:19 CST

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Keyword Tags

helio
invicta
phone
them
trust
wireless
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