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Refund Ignored

 
DVI SuperCam Camera
BT Systems
Brad Thomas
838 Scholl Road
Pottstown, PA 19465
US

I purchased a camera at the New England Boat Show for $262.50. After experiencing difficulty getting the camera to operate,

I spoke with Brad Thomas of BT Systems. He advised that I return the camera for full credit.


On May 5, 2008, I sent the camera back to BT Systems. I have a confirmed delivery receipt, dated May 20, 2008, signed by Brad Thomas.

As of this date, September 25, 2008, I have not received the credit promised by Thomas.


I have left telephone messages and an email without benefit of a return call.


As an exhibitor at trade shows, I will certainly confront Thomas, in clear view of prospective buyers, as or when I meet him again . .

and I am confident that we will meet.


From: Message Author (click here to email author)
Date: Thursday, 25-Sep-08 10:17:01 CDT

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I NEED SOMEONE FROM BT SYSTEMS TO CONTACT ME ASAP CONCERNING A CAMERA I BOUGHT AT THE MEADOW LANDS HOME SHOW. I HAVE CALLED THE NUMBER GIVEN AND HAVE HAD NO LUCK. I CALLED MY CREDIT CARD COMPANY AND ADVISED THEM OF THE PROB. I NEED TO SHIP THIS ITEM BACK FOR A REFUND. PLEASE CALL ME AT 1-800-731-4156 OR EMAIL ME AT ETOLEDO AT ROELAND.COM

I AM A MERCHANT AT MOST SHOWS AND WOULD NOT WANT TO SPREAD BAD NEWS ABOUT YOU..THANK YOU

From: Message Author (click here to email author)
Date: Saturday, 25-Oct-08 14:46:42 CDT

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