Washington Gas unreliable service provider

Moved into a new home called washington gas for service, first appointment wasnt honored. Called and there was no record of appointment. Set a new one, appointment day passed still no service this is week two at the new location. I called to find out why no service, and the response was the technician couldnt find a place to park. I live in a single family home and the street is right infront of the house and a two car garage with drive way.