AT&T Scam

The date is wrong, but here's my complaint..last year on August 3rd 2007..I cancelled my service with Bell South which included local phone and dial up internet..I asked for the final total when I called to cancel the service final total came to about $40 I gave the money to my Mother to pay the bill when it arrived..which she did..I was assured by the rep. my bill was paid in full..so I then moved to Florida and heard nothing else until one year later..AT&T bought out Bell South they raised their rates through the roof (my Moms bill went from $23 to $90 in one month) my Mother received a bill for (I kid you not) 72 cents on my old now disconnected phone number..she called them and explained how my bill was paid in full and gave them the date of my phone conversation..they ignored her phone call it seems because she heard nothing from them for about three months then she gets a bill for well over $400..that 72 cents jumped that much in three months..she again called them lodged a complaint about her own high bill and my bill for an account closed for over a year! They said it was straightened out the, however the following month she gets a bill again for over $400..AT&T is trying to scam me out of money..when Mom questioned them again they said "that bill was paid in full with Bell South, but not with AT&T"..they think they can take closed accounts belonging to Bell South old customers and reopen them and charge the account holders they are crazy..my account was with Bell South I paid Bell South off in full my account was closed. I have never done business with AT&T in the past and now I will never do business with them in the future!!

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Well truth won out..after contacting the FTC, the FCC and Senator Corkers Office and telling them the facts about AT&Ts extortion attempt...AT&T came to the conclusion my account was in fact cancelled as I argued..they credited my Mother for both closed accounts first mine now hers..they even sent her a check for $13 and some change and called it a overpayment refund..also a letter stating both accounts have been closed with a 0 balance..my Mother is keeping this letter and should they try this scam again she will send them copies and if that does no good she will take them to court with my help..so you see right does defeat might!

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It was actually Aug 2nd 2007 when I cancelled my service with Bell South..ok, update time: I just spoke with my Mom who is 80 years old..she had no idea they had even cut off her service because they did NOT notify her they would be doing so..isn't that illegal?? anyway she found out after my brother showed up and asked her what was wrong with her phone..that is when they called AT&T and asked for proof the debt was owed, but they refused to provide proof to both my brother and my Mother..to make a long story short my Mom now has service with a different provider and AT&T wont be getting anymore payments of any type out of her..it's sad really Mom had Bell South for over 40 years with no problems at all and then AT&T took over and now she's using a differenmt phone service..once my Partner and I have moved we will get my Mom a cell phone on our plan so she wont ever be without a phone of some type again..AT&T you have called down the thunder well here I am..I have already contacted Congressman Corker and lodged a complaint with him about your extortion attempt I'm hoping if he can't help me deal with you then he may know who I can contact..I have also lodged a conmplaint with the FCC and am on my way back to their website to add more info to my original complaint..

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At&T is shameless..all I can say is what goes around comes around..because they could not get me to call them so we can argue back and forth about my closed account..they have diconnected my 80 year old Mothers phone..she hasn't got a car so she has no way to get around and now thanks to AT&Ts greed and dishonesty she now has no way to call for help should she get sick or fall..God help them if anything happens to her before I can get back to TN for my visit..if she gets sick, hurt or worse I will see AT&T in court with my proof of my closed paid in full account with Bell South and I will hit them where it hurts in the pocketbook...I already have a Lawyer who says he's ready to go when we are..sadly, we can't go now because of gas prices..when I get back for my visit I will help her set up new phone service and AT&T can kiss her money and her rosy red ass goodbye!! I already filed my first of many and I do mean many formal complaints..