AWFUL MOVING SERVICE

These are the most unprofessional, uncaring movers EVER. They do not communicate with you EVER unless you call them. They arrived over 6 hours late both pick-up and deliver; They broke things, items were missing, boxes were ripped open, things were dropped (there were leaves in some boxes), they never give you any definitive information, Customer service LIES, they say they are doing something, and they DO NOT. The movers/drivers barely sepak english, they ask YOU for directions, they underquote and then ask for a LOT more money at arrival. They are careless, unprofessional, thoughtless. And the owner apparently gets drunk over performing quality customer service, per the driver of my truck when he tried to call him about my missing items.

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I had a similar reaction with this company. I was promised that everything would be carefully loaded and unloaded etc. I was supposed to have 30 days free storage and when I got to FL from OH the company called and told me they would be here in 2 days, it took 2 weeks. Boxes were smashed, broken, items that were wrapped very carefully with bubblewrap and packed with towels, newspaper etc were broken, a box was gone and a picture box that was bubble wrapped is still missing also. I am thoroughly disgusted in the way I was treated to get my business and the way my furnishings were delivered. I have lost items that were priceless to me. Even taking pictures and filing a claim did not even help ever make up for what I have lost. I will contact the Better Business Bureau and complain on every issue and location I can find.

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I had a similar reaction with this company. I was promised that everything would be carefully loaded and unloaded etc. I was supposed to have 30 days free storage and when I got to AZ from IN the company called and told me they would be here in 2 days. Boxes were smashed, broken, items that were wrapped very carefully with bubblewrap and packed with towels, newspaper etc were broken, a box was gone and a picture box that was bubble wrapped is still missing also. I am thoroughly disgusted in the way I was treated to get my business and the way my furnishings were delivered. I have lost items that were priceless to me. Even taking pictures and filing a claim will not probably ever make up for what I have lost. I will contact the Better Business Bureau and complain on every issue and location I can find.