Capitol One - Capitol One No Hassle Rewards

Posted on Thursday, October 9th, 2008 at 11:24am CDT by c62f2fad

Product: Credit card reward program

Company: Capitol One

Location: Richmond, VA, US


Category: Other

Beware of fine print, that does not exist. I tried to redeem my miles for credit toward a airline ticket. The ticket was $444., the mileage reward on Capitol said that up to 35K points would entitle you to up to $350.00. They changed their story when I tried to cash in on my points. I was told that since the ticket was over $350., it fell into the next catagory and I required an additional 11K points. I advised the cust. rep that I was only seeking reimbursement for the $350., not the full price of the ticket. They would not honor their committement. So, I've got enough points for $350. reimbursement, but Capitol One will not honor it.


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