Geeks.com sells used garbage as new

I purchased a "NEW" item from Geeks.com. It took 2 weeks to arrive. When it did, it was clearly "USED" the packaging was ripped open, the instructions were missing, and the cd that came with it was in a ripped open celophane bag.

When I asked for a replacement, I was told "go to the site and buy it yourself"

They sell used or returned garbage as NEW