Letter of Complain : Lost baggage

I am a business woman and a regular passenger of the notable EMIRATES AIRLINE but with a great regret in writing to seeking help from the media in regards of my business partner (Mr.Syed Mujahid Hussain Shah)&#226€™s lost baggage during a flight journey on board this airline flight EK607 from Karachi to Dubai on 6th April 2008. Mr.Mujahid has lodged a report to the concern airline customer service and senior claim assistant in charged (Asilya Mukhidinova) in regards of this matter but they declined to give any appropriate assistance nor take any responsibility on this matter. They even rudely told him that they have his baggage in the same flight but yet they are unwilling to handle it back to him. I tremendously regret and been very disappointed with the bad attitude shown by one of the concern airliner&#226€™s staff as mention above. The items inside my friend&#226€™s baggage are camera, watch, cloths, documents and Hepatitis B medicine made in South Africa (worth

AED35 000), therefore his total claim for this baggage is AED47 000. Your urgent attention will be much obliged and I should be glad if you or the media would kindly take some drastic action to this matter or we will&#194&#160refer this&#194&#160case to the court. For more details my partner can be contacted at his mobile number 00971505066493. Thank you.

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Regards,

Madam

Malaysia