Egypt Air

I bought a ticket for my son through Cheaptickets.com and my son had the worst time in traveling,first of all the egypt airlines flight from Beirut to Egypt was at 12.45Pm they changed the time to 9 Pm so he had to wait at airport from 10Am to 9PM,then at Cairo airport he waited about 18 hours and he had a lot of bad time there because of not caring for his cheked in luggage ,he had to search for them and take his bags by himself to the right place and made him pay 150 Euros for travel changes,they told him that he has to contact ticket provider for these problems,I contacted Cheaptickets customer services and they said that they might not be able to do anything but they'll try?this was the first and last time that i purchase a ticket thru Cheaptickets and i will make sure to tell everyone about his ordeal because it was really a hell time and no one can explain it but himself ,so here i am writing so everyone knows what to expect at some Airports,

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I have an egypt air 2-way ticket from manila-tripoli and vice versa. i used the ticket from manila to tripoli. but i lost my e-ticket when i was in tripoli already. so i went directly to egypt air ticketting office to ask for another e-ticket return to manila. but they informed me that the return ticket was cancelled for some reason it was used already. i ask my recruitment agency regarding this matter, and they said they have nothing to do with it. it cost me 696 us dollars for a new ticket. they ripped me off. so the next time you fly with egypt ait, don't you ever loss your e-ticket. or else you have to buy a new one. this is their scheme to get more revenues.

i have no idea on how to file charges against them. how on earth did egypt air got approval for membership from star alliance?

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What ever you do, DO NOT EVEN THINK OF FLYING WITH EGYPT AIR. No only is their staff incompetent and illiterate, but they are extremely unprofessional.

I had reserved a departing flight for my mom and had a confirmation number that specifically stated "RESERVED AND GUARTENTEED". They claimed that her ticket was not registered in their system because my confirmation was electronic. WHAT TYPE OF B.S. STORY IS THAT? The ticket agent was a space cadet-The supervisor ignored us and was talking on his cell phone and using his Bluetooth as if he was trading stock-the manager was as arrogant and ignorant as they come. They claimed that she had to pay an extra $450.00. NOTHING SHORT FROM HIGHWAY ROBBERY. When I called their offices, the operated refused to give me the directorâ??s name in their executive office; she placed me on terminal hold and later stopped answering the phone. I am thinking of starting a class action lawsuit against their ticket fraud operations and overbooking. Did I mention that half their staff doesn't understand ENGLISH?

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i took an egypt air flight from beirut to NYC through cairo. We had ~ 13 hours wait in cairo so we were supposed to stay at a hotel. Here is the great service: First they said there are no hotel rooms available in Cairo and we had to wait in the airport. After 2 hours they said that I can only have a room if im willing to share it with 3 other people, on top of that in a very rude manner. Now for sure I didnt take the room, went out in Cairo myself and found a room in the first hotel i visited, and trust me there were many available. Will never travel Egypt air again, will never get close to egypt again. I wonder how they let them into star alliance.