Tejas Thump Cycles - Poor Service & Products Not Shipped!

The order was placed over a month ago via credit card. We were told to expect the order 10/10/08. We began calling and found the phone line constantly busy, emailed several times and just a bunch a BS when they actually did take the time to respond. They have been saying they hope to ship soon. We made it clear we need the parts for an event on Halloween. "Finally" they told us they are having supplier issues. We are fed up! We performed a search on line for complaints against Tejas Thump Cycles, found the owner died in June (months ago) and several other people are experiencing the same issues, even currently. (Please check out www.complaintsboard.com for more complaints.) We would appreciate our parts and if they are unable to ship ASAP, be honest and give us our complete full refund.

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I orderd parts in early October. finding the same issues. NO parts, no response to emails and either the phone line is busy or they don't answer. Does anyone know if there are still people there?

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I am having the exact same issue. There not even responding to my emails anymore!

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I purchased an item from Tejas Thump Cycles on 12-26-08 and after noticing that they had taken the money out of the master credit card on 12-28-08 I called them three times and wrote two emails and they will not respond to any of them! After finding the sites with lot's of other people that have the same issue I contacted my master card and turned Tejas Thump Cycles in for fraud! Everybody needs to know that if you use a master card to purchase online, your money is protected and the master card company will go after shady sellers like Tejas Thump Cycles! Today is 01-10-09 and still no contact from Tejas Thump Cycles! I will post if I ever do hear from them but I've given them enough time to do the right thing and now I really don't care what their excuse is! Everybody needs to spread the word about Tejas Thump Cycles so no on else ends up like the rest of us and maybe we can stop these kind of people from doing business!