"Misrepresentation" Clearwire Phone Service

I have had "Clearwire" for over a year for my business. Phone and internet bundle.

My phone has not worked properly for a year- My credit card processing machine is connected to the internet which works fine. I have tried to get Clearwire to fix my phone service for months. Their excuse is that the signal is low in my area. If clearwire was aware that there was no signal in my area why did they sell me the service? Whenever I call Clearwire the phone support team will not take my call until I have three blinking lights on my modem-as if I can control the signal. I have been hesitant to cancel service because my credit processing unit is connected to the internet and I do not want to lose business. Before the phone service was bad now I cannot hear anyone who calls my business.

I have never missed or been late on a payment. Why is it fair for clearwire to do this? Aren't these services regulated? I want to spend time on my work and not on being stressed by clearwire- Now, instead of saving money - I am spending time and money trying to get new service.

Comment On This

Darlene-in response to your email- I cannot in good conscience recommend Clearwire to anyone. I no longer have their phone service but kept the internet

because it is connected to my credit card processing unit. Now I can hardly get on line and I cannot upload any files at all. It is a nightmare. Despite my many complaints and service calls the connectivity continues to deteriorate.

I constantly have to move the modem around. I know they offer a good price but think about what you may have to go through. I hope this helps.