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Vonage Phone Service

 
VDV21
Vonage
23 Main St
Holmdel, NJ 07733-2136
US
Vonage.com

Vonage Sales department said Vonage Phone Service and Clearwire Internet Service were compatible. I found out the hard way they were not. The phone system kept rebooting and disconnecting me. I disconnected my service and Vonage charged well over $100 for stopping service. They also overdrafted my checking account by processing my American Express card change of information a day after the charge went through. The sales, customer service and equipment are below acceptable standards and I recommend avoiding Vonage Phone System completely if you are on Clearwire Internet Service. Clearwire is not responsible for anything but the internet connection to your computer not additional services like Vonage. BEWARE. Don't get trapped like I did.

From: Message Author (click here to email author) (has asked not to receive email)
Date: Monday, 27-Oct-08 19:28:43 CDT

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I wish to cancel my service


From: Message Author (click here to email author)
Date: Thursday, 01-Jan-09 20:15:02 CST

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