Complaints.com

Harrassment by a company

 
purchased MP3 player
Cool Buy Direct
CoolBuyDirect.com

142 Garth Road, 3T
Scarsdale, New York 10583
USA
Scarsdale, , Ne 10583
US
www.coolbuydirect.com

I bought a mp3 player from this site back in July/August. I did not receive it after 30+ days even though they said it was in stock. I contacted them and they said if I did receive it I could send it back. I finally received it and sent it back "return to sender" so that I didn't have to pay shipping again. They still haven't received it and they are saying I made a mistake and have sent me several hateful emails. I can't believe the lack of customer service. They said there were 100 items in stock and then they told me that they had to order the mp3 player from Hong Kong.


This has been a fiasco. Please don't purchase items from this company.

From: Message Author (click here to email author)
Date: Monday, 27-Oct-08 10:53:19 CDT

Business: Reply Online   Consumer: Comment On This

 

Keyword Tags

buy
cool
direct
harrassment
player
purchased
Search our consumer complaints database
Browse complaintsdatesdates