1 & 1 - 1and1.com Rips Off Customers

Posted on Thursday, October 23rd, 2008 at 6:32pm CDT by e0b04801

Company: 1 & 1

Location: 1&1 Internet Inc. 701 Lee Road, Suite 300

URL: http://www.1and1.com

Category: Internet Services

I have been with 1and1.com for a couple of years. I have purchased many domain names. They recently contacted me to advise their rates have gone up.

I told them I will be transferring to GoDaddy any domains I want to keep and letting any I no longer want, expire.

I also advised numerous times to STOP automatically renewing domain names and that I do not want my credit card charged not one more dime.

The day AFTER I transferred a domain name to GoDaddy, 1and1.com sent me an invoice for another year for that same domain.

I contacted them and talked to Damien Christopher, a supervisor in the Billing Dept. He was extremely rude, and he hung up on me.

I want to warn anyone thinking about doing business with 1 and 1 Internet to think twice before giving your credit card information over to them. They bill me monthly for charges I never authorized and I cannot get any cooperation in removing my credit card info.

1 Comment

428fe395, 2010-08-31, 05:12PM CDT

I had the same issue with Damien Christopher. He hung up on my twice.

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