Fraud by Airtel

Hi! ,

You are not the only one to suffer in the hand of these fools of airtel. I had a post paid mobile connection of Airtel for which i had subscribed to 444 rental scheme since august 2006 as i am a heavy mobile user. Now in month of February 2008 my job got changed and my new company provided me mobile connection and landline phone. So in April 2008 i asked Airtel customer care to diconnect my number. They told me that they cant do in on phone and i have to go to their neirest office and given them the request. I did the same at their Vaishali sector 4 office. They at first tried to pursuade me not to disconnect and all that. But i was firm, so they told that in next 24 hours i will get call on my alternative mobile number confirming my disconnection. Next day i got a call from airtel, he tried to pursuade me not to disconnect my airtel mobile no as i am a premium customer. But i was firm. So he told he will do the same. But after many days and reminder it didnt happened. Then their bill came for the month and a call came for payment of bill. I told them that i had requested for disconnection but it has not been done which is airtel fault and i have not used it only rental bill is there. So i will not honour the bill and hence not pay the same. I asked them to immediately disconnect but nothing happened. For the next 1 month i continued to get their calls for payment and inspite telling them to disconnect. Then as i needed the mobile handset, i removed the airtel sim so that i can use the handset. After that in month of Sept, 2008 i got a call saying that they are sending me legal notice on me for non payment of Rs. 1340. I had paid more Rs. 30000 in 20 month i was customer with them, and had dynamic limit of Rs. 12500. If i had an intention of cheating them i would have used their 12500 limit. But as an honest customer i asked them to close my mobile as i had got new connection. But you can see the greed and cheating of Airtel, they want to earn money for free by not disconnecting the mobile and harass the ex-cutomer by sending leagl notices and all types of calls throughout day and night. God save cheat company and Mr. Sunil Bharti who runs such a cheat organisation.I have decided that though Rs. 1340 is too small an amount for me i am not going to bow down before the wrong practices and cheating of Airtel and hence will not pay them and will use all the means to fight them.

Yours sincerly

Abhishek Mani