The surpluscomputers.com scam
|
Computer INTRAX GROUP, INC, dba surpluscomputers.com 108 e. Sunnyoaks Ave. Bldg. #3 Campbell, Ca 95008 US www.surpluscomputers.com I ordered 4 computers and one was dead. I tried around 10 times to contact them through emails and calls and they never responded. When I protested the charge, US Bank eventually gave them the money because I had to fix the computer (at my cost) to satisfy my client. Check the blogs, these people will not respond when you need help but they are glad to take your money. The warranty means nothing to them. Stay away from these people. From: Message Author (click here to email author)Date: Tuesday, 21-Oct-08 09:22:34 CDT Business: Reply Online Consumer: Comment On This Comment On ThisI had the same interaction with these people. I purchased a Symbol PPT 2700 barcode scanner/PDA from this seller on Ebay. I was in the process of moving into my new house and since the scanner/PDA did not have a charging cable included, had to order a cable before I could test it. I finally received the power cable and tested the unit. The scanner, which was the feature I purchased the unit for, does not emit a laser light. The PDA itself is wonky and does not work correctly. I am not able to get back to a main (home?) screen because there is no way to close a subset screen. I requested a simple exchange for the same unit in working order and the management told me that because 60 days had passed, they would not make good on their merchandise. So now I own a PDA that doesn't do anything/a scanner that does not scan, and a separately-purchased power supply cradle and cord ($26.95 plus shipping and tax) that is useless to me. I believe the unit was known to be a non-working unit when it shipped. I am now out close to $100 and will never buy another item from this seller. The whole experience is one I hope not to repeat anytime soon. From: Message Author (click here to email author)Date: Friday, 18-Jun-10 21:47:21 CDT Business: Reply Online Consumer: Comment On This |
|