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Hilton Grand Vacations Club is a total scam

 
Hilton Grand Vacations Development Company
Hilton Grand Vacations Club
6355 Metro West Blvd. suite 180
Orlando, Fl 32835
US
www.hgvclub.com

The sales representative who sold us the packet was really good at convincing us to buy into the time share to the point that we signed the contract under duress.

Ever since we have had the time share(4 yrs), we have only been able to use it once because there is no availibility, it is always booked. The one time we used the time share, there was a fee of $70 dollars. Basically, we are better off paying for a hotel on our own. As a matter of fact, when we called to make a reservation for a trip, the representative said we are better off paying out of pocket then using our "points".

On another ocassion, the representative charged me a $1 dollar to complete an extensive search of our desired destination and will refund the money if there is no space availiable. I never heard back from the representative. The loss of my dollar is not a big deal... it is the principle. It is bad enough the time share packet is costly, as a member one is still being nickled and dimed throughout. In addition, there are annual costs too.

To all consumers, learn from my mistake. Do not buy into Hilton Grand Vacations Club. It is a costly mistake. One is better off using vacation packages(airline tickets/hotel combo).

From: Message Author (click here to email author)
Date: Thursday, 02-Oct-08 19:31:20 CDT

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It's true that they nickle and dime you and that this is a scam as such. They will raise fees and add fees at will, finding any way to be able to make it cost more for you to use your timeshare--which you paid for and made a deal for originally.


Totally dishonest company, tarnishing the name of the Hilton Hotels they represent. I will be spreading the word feverishly and to my dying day, relishing in any business I keep from these crooks. They will charge you extra for calling them and doing transactions, when they offered to help you on the phone in the first place (I was calling with questions only to start). They will say that you should know all the fees to be paid for every little thing and that they shouldn't have to tell you proactively. Yes, good businesses are proactive in telling you when you will be charged fees and what those fees are. Ones that conveniently forget so that you will be charged significantly more are dishonest and crooked.


I hope people start getting wise to you crooks Hilton. I will definitely help by telling about my experiences. Eat S and die.

From: Message Author (click here to email author)
Date: Tuesday, 10-Jan-12 17:38:44 CST

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It's true that they nickle and dime you and that this is a scam as such. They will raise fees and add fees at will, finding any way to be able to make it cost more for you to use your timeshare--which you paid for and made a deal for originally.


Totally dishonest company, tarnishing the name of the Hilton Hotels they represent. I will be spreading the word feverishly and to my dying day, relishing in any business I keep from these crooks. They will charge you extra for calling them and doing transactions, when they offered to help you on the phone in the first place (I was calling with questions only to start). They will say that you should know all the fees to be paid for every little thing and that they shouldn't have to tell you proactively. Yes, good businesses are proactive in telling you when you will be charged fees and what those fees are. Ones that conveniently forget so that you will be charged significantly more are dishonest and crooked.


I hope people start getting wise to you crooks Hilton. I will definitely help by telling about my experiences. Eat S and die.

From: Message Author (click here to email author)
Date: Tuesday, 10-Jan-12 17:28:00 CST

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We attended the Orlando HGVC presentation and got conned into buying their timeshare. If it worked the way they promote it it wouldn't be so bad. But we tried over 20 different location at all different times and couldn't find one open booking. We just paid $18,000 for something that doesn't work. Would they allow this if it were a car?

From: Message Author (click here to email author) (has asked not to receive email)
Date: Thursday, 07-Jul-11 11:42:54 CDT

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We went through their 90 minute presentation which was a total torture. At the end they made us a membership "offer" so ridiculous that I cannot believe ANYONE who is not a morons would sign. To stay in a small hotel room in New York city for 10 days a year they wanted $50,000 upfront plus $1300 annual maintenance fee!!!! If you do the math, and extend the ownership to the whole year, this is like purchasing a one room apartment without a kitchen for $2.5 million!!!!

From: Message Author (click here to email author)
Date: Saturday, 26-Mar-11 23:40:54 CDT

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I had a terrible experience as well. Went through the whole 3 hour process, which they said would only be friendly and informative. It was not until 2.75 hours in to it that they told me about the annual $1100 fee. I couldn't believe. Why the heck would I pay MORE for a hotel (because you can easily get a 5 star hotel these days for the amount Hilton is charging) just so Hilton could build more property? That is essentially what they are doing? I was disappointed and told them and they told me that they were out of time and didn't want to talk any more. I have been staying at Hiltons for more than 12 years for work travel and have never been more shocked. I called to ask questions about the $100 certificate they gave me and they told me there is absolutely no flexability. I take this as an alarming situation because if you are going to buy in to their properties you certainly want people who will work with you. I would STAY AWAY from their time shares. Not worth it and the customer service was horrible.


From: Message Author (click here to email author)
Date: Tuesday, 15-Feb-11 11:02:07 CST

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Hello,


I attended a HGV presentation this weekend in Las Vegas and heres'a takeaway from my experience.

First clue this isn't a good idea is when the valet charges you $13 per day plus driver tip,

I visit vegas about 2-3 times a year (MGM Grand) and I have never had to pay for valet parking

except for the tip you give the drivers. So, there's the first clue they are out to nickle and

dime you until you go broke. After their presentation the "manager" writes down some numbers and

he says I'll be paying about $220 for the next 6 years and I'll have the ability to use my points

every other year (worked out to about 5 day vacation). On the years I'm eligible to use my points

I'll have to pay $989 for maintenace, then I tell him I bet I could take those $989 and find myself

a hotel stay in Hawaii (my ideal vacation spot) for the same amount of days. At that point he tells me if I'll be making a

purchase or not?..because they are really busy and have other potential clients. I tell him no and they send me on my way after checking out.


After my experience and from reading online comments I'm glad I didn't buy.


Good luck all.

From: Message Author (click here to email author) (has asked not to receive email)
Date: Monday, 15-Nov-10 01:48:12 CST

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Hilton Grand Vacations Club is a scam. We were told we could book anywhere in the US or Europe. They didn't tell us that those places belonged to time-share owners. So unless the owners give up their vacations, the locations are not available. I will never be able to use any of the locations in the Florida Keys or Florida Gulf side. What a waste of money. Nor will I ever be able to stay in Europe; who's going to give up their one week in Europe? unless they pass away or are ill.. same odds as winning the Powerball lottery 1 in 90 million!!! Rather then buying a Hilton Grand Vacation Club, it is better to put money in a low interest CD and at least get some return instead of wasting money in the annual fees and taxes.

From: Message Author (click here to email author)
Date: Tuesday, 06-Apr-10 18:00:19 CDT

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