VonAge

Bad Customer Service Relationship.

I called VonAge to disconnect their service since I was having an issue with internet bandwidth. I do understand VoIP market is very competitive, but the customer service representative doesn't let me go. It took more than 25 minutes to unsubscribe to their phone service including putting me on hold 3 times saying their system is very slow. If you are planning to disconnect their service I would suggest you to practice 30 minutes of Yoga before you call them.