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Bait And Swith In FYE Store

 
FYE
Altamonte Springs Mall
Altamonte Springs,
US

This happened numerous times in the past and we have started looking elsewhere for our dvd/cd purchases...After walking inside FYE in the Altamonte Mall we were happy to see sale signs everywhere promising cd and dvds two for $10..so we searched through a discount bin and found two dvd's we really wanted..then we found another sale sign posted on a shelf that said two dvds for $12 so we picked out two more..we were ready to pay for our 4 dvds..however the final total did not match the sale prices..so we questioned the clerk and she said "one of the two movies from the bin wasn't included in the sale"..we asked why? and she said "a customer must have put it in the bin!" we pointed out there was other copies of that same movie in the bin all she would do was shrug her shoulders..needless to say we returned that one dvd..then she checked the other two dvds and we found we were charged full price for them..so we pointed out the sale sign on the shelf above where we found the dvds we wanted..she said "that sale only applies to certain priced dvds not all dvds on the shelf.." we pointed out those sale signs were posted all the way across the shelf..then she said "the sale only pertains to dvds or cds priced $4.99 and under" we checked the sign and sure enough in small print hidden by the top row of dvds it says "$4.99 and under cd/dvds used only!" We were soo mad at FYE for their bate and switch scam we declined to buy any dvds..instead we went to Walmart and found all four movies in their discount bin for $20..ie: 2 for $10..we also do our used dvd shopping at Blockbuster..we will never buy from FYE again they can't be trusted!!

From: Message Author (click here to email author) (has asked not to receive email)
Date: Saturday, 11-Oct-08 12:12:56 CDT

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The first commenter must be the one who pulled that bait and switch scam or else is a store manager and his/her store runs that same scam..either that or that person is too thick to get the meaning of the complaint and doesn't understand how the small print was hidden on purpose by the top row of dvds..duh stupid ass, who picks up a stack of dvds on a shelf to check for hidden writing??..what a class a moron!

From: Message Author (click here to email author) (has asked not to receive email)
Date: Tuesday, 15-Mar-11 14:53:26 CDT

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FLEAWORLD...I bought 9 dvds there and paid $20..all worked perfectly..duh when the sign says in bold letters sale price, then posts in much smaller letters that are hidden by the top row of dvds on purpose I might add.. certain titles only, then duh it is the stores fault it's called being sneaky..tactics such as those are how stores get away with bait and switch ...just because that form of bait and switch is legal doesn't mean it's moral...

From: Message Author (click here to email author) (has asked not to receive email)
Date: Monday, 13-Sep-10 14:36:54 CDT

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Fine print is there for a reason. It's not the stores fault that you failed to read it. The FYE's that I have been to have been absolutely perfect to me. The other day I purchased 9 DVD's for $28... now tell me, where else can you do this?


I just hope you didn't blame the scenario on the cashier.

From: Message Author (click here to email author)
Date: Tuesday, 04-Aug-09 10:39:14 CDT

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Keyword Tags

bait
fye
store
swith
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