One Link Communications, Puerto Rico - One Link PR

Posted on Wednesday, October 1st, 2008 at 3:37pm CDT by 5fb8aff4

Product: One Link PR

Company: One Link Communications, Puerto Rico

Location: San Juan, Pu, 00918-1485, PR

URL: http://www.onelinkpr.com/

Category: Other

Company failed to communicate changes in their services. Customer service supervisor Oscar Perez was unhelpful, rude and apparently uninformed of his own company and their decisions to block a channel that's being paid for without providing notice or alternatives.


3 Comments

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d6f19872, 2008-10-22, 06:32AM CDT

Now they are charging $17.00 per 10MB in excess to 40MB. This charge does was not originaly established in their contract. I am going to search for alternatives on communications.

Does any one know a better alternative??

2052d77f, 2011-11-01, 06:30PM CDT

Atraves de esta misiva les informo que he tratado de comunicarme con One Link para solicitar telefono gratis que le ofrecen a personas mayores de 60 a????os, tengo 63 y soy beneficiaria del PAN.

He tratado de comunicarme con ustedes tambien por telefono y nunca lo cogen, es por ello que me dirigo a ustedes a ver si me pueden ayudar.

Gracias

Gladys Cantero

JA G., 2013-03-27, 12:28PM CDT

I have been - so far, ONE HOUR and a HALF (!!!) waiting on the phone to speak with a supervisor about a problem with my account. What kind og "improved" service are you marketing? It is outrageous the amount of wasted time you forced onto your customers.

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