our house - un refunded deposit

Posted on Sunday, November 9th, 2008 at 2:57pm CST by 8b27b9bd

Product: our house bed and breakfast

Company: our house

Location: carretara playa blanca barra de potosi, Gro
barra de potosi, gu, MX

Category: Other

Date: Nov. 9 2008

Re: Our House, Barra de Potosi, Mexico

Un-refunded Deposit

Beware. I was not refunded a deposit of approximately $665.00 USD as agreed. I reserved a room for two weeks from 22 Jan. 2009 to 5 Feb. 2009. A 50 % deposit was required to secure the reservation. I wired the money to the owner??s bank account which was confirmed by her 6 Sept. 2008.

Due to an illness in the family I had to cancel my reservation on 22Sept. 2008. Karen agreed to return the money. On 3 Oct. 2008 I received an email from her informing me that the bank would deposit the money in my account on 4 Oct. 2008 at the latest. I never received the money.

My subsequent emails were ignored. The Our House website indicates that if cancellations occurred prior to one month before arrival funds would be returned.


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