Buy.COM - Poor Customer Support & Shipping

Posted on Thursday, November 6th, 2008 at 7:45am CST by 9af4fce4

Product: 2 USB Flash Drives

Company: Buy.COM

Location: NONE
UNknown, UN, UNknown, ZW

URL: http://www.Buy.com/

Category: Other

Oct 27, 2008 I purchased 2 USB Flash Drives that listed FREE SHIPPING. I was notified On the 28th BOTH Items shipped. The cheaper USB Flash Drive was received in just a few days. After 10 days I still have not received the SanDisk Flash Drive. I live in the exact center of the USA, and can mail a item USPS to anywhere USA and it will get there in 2-3 days! I could have mailed the USB stick in a padded envelope and paid the postage for less than 1 dollar! I have tried to contact Buy.Con only to get the standard generated E-mails back.

NOTICE: Buy.com does NOT have a phone # to call! They also have NO ADDRESS!

Recommendation: NEVER Pay with PayPal as it is impossible to get a quick response form them either! If you pay with credit card, at least you can stop the payment!


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