Toshiba - Toshiba warranty is useless

Posted on Wednesday, November 5th, 2008 at 7:26pm CST by 56f5c9db

Product: Toshiba LCD TV

Company: Toshiba

Location: US

Category: Other

We purchased a Toshiba 46 inch LCD TV last February. The TV developed black lines down one side that gradually got wider and more of them. We were told to call the repair shop. They picked the TV up and have had it a month because Toshiba will not send them the new control panel to fix it. I was told they might respond to the customer complaint but that they did not respond to the repair shop when inquiring about the part. I called Toshiba and was told to fax them a copy of the reciept and ask them to please send my part to the repair shop. This is unacceptable service as far as I am concerned. They should be compliant with the repair shop and send the part asap.


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