Complaints.com

NO SERVICE - LOST BUSINESS

 
OneBox/J2Global
J2Global / OneBox
706 Green Bay Road
Suite 7
Glencoe, IL 60022
US
www.onebox.com

This company is likely in violation of FCC regulations. We used them for their virtual service, multiple extentions. On numerous occasions the system just shut down, or reset all our settings to default. Customers could not reach us, or leave messages. Numerous calls to tech support yielded nothing but apologies and they outsource their call center somewhere outside the US. I asked them politely to port our toll free line away and they told me that "we decided recently not to do this". This company is a sham, and they gladly take your money.


From: Message Author (click here to email author)
Date: Friday, 28-Nov-08 11:12:46 CST

Business: Reply Online   Consumer: Comment On This

 

Keyword Tags

answering service
onebox
virtual receptionist
Search our consumer complaints database
Browse complaintsdatesdates