Horrible/Misleading Service

First of all their ad indicated that all of their stores were opening at 6 am. The Uptowne Store was not open at 8 and when the clerk arrived she locked the door and would not answer it. I called another store and they told me they had what I wanted. I drove there, they didn't but ordered it for me 2 hours they called me and told me they were not authorized to order it for me. They sent me to another store. They didn't have it. I then called another store. They said they had it. I drove there. They filled out paperwork and then informed me I wasn't qualified for the phone. No one at any of the other stores told me this would ever be an issue. They all knew I had a phone because I had given them my previous phone number and SS #. They would not do anything to waive requirements or make exceptions. I spent about 7 hours on this process. I don't beleive they ever intended to sell me the phone.