A Solid Gold Sound Nightmare!!!

This company does not pay it's contracted vendor's in a timely manner, if at all.

Vendor's beware! You will spend more time trying to collect your contracted fee than the actual time you will spend doing the event.

This company waits until the last moment (1 or 2 days before event) to hire a vendor (ie. DJ/Videographer) in the city/town close to the event without vetting them or checking references, asking any questions about light or sound equipment, or knowing if they even qualify to do the work, usually telling the vendor that someone backed out at the last minute or has personal issues to attend to and can't do the job, when in truth, the company uses this last minute technique to pressure vendor's into taking the job for low pay, hoping the vendor will feel sorry for the customer and not want to ruin their event, so they are basically scammed into taking the job for less than half of the money the company charges for the services.

Bride's Beware!! This company does not have quality DJ's or Videographers on the payroll! They look them up online or in the telephone directory just like you would do. Don't be fooled by the CHEAP price, remember you get what you pay for.

There are over 50 complaints to be found on the Better Business Bureau website regarding this company, use this URL to do a search to see for yourself: http://search.bbb.org/searchForm.aspx. Go to: www.ripoffreports.com and do a search for "A Solid Gold Sound" and you will find 49 unique complaints, there are also at least 10 complaints under their alternate business name "A Sensory Sound System".

This company wants you to believe that they have offices nationwide and are local to your area, when in fact, they are in Edgewood, KY where they possibly share an office with an Insurance Agent. They have several 800 numbers they use to do all of their business, which all link back to Kentucky, but mainly use email as a means to do their business.

There may be 5 to 6 employee's tops, mainly office help. No DJ's or Videographers.

This company has been reported to be taking months to deliver wedding video's to their customers/brides, if at all and have been the topic on several television news stations regarding this as well as poor quality video's. These brides have LOST their chance to have their special day recorded because of the VERY poor business practices of "A Solid Gold Sound" aka "A Sensory Sound System.

Watch this news report:

http://www.youtube.com/watch?v=aV66DtJWTj4

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THEY DO HAVE SOME QUALITY DJ/S AND SOME GOOD COMPANIES THAT USED TO WORK FOR THEM I WAS ONE BUT WHEN YOU DO NOT GET PAID YOU STOP WORKING DOR SOMEONE

AS FOR THE BRIDES I FEEL SORRY THEY EVEN HIRED THEN AS FOR ME I LEARNED THE THE HARD WAY OUT 1,200.00 $$$$$$

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I HAVE BEEN HOSED AS WEEL THEY OWE ME 1,200.00 AND THERE GOING OUT OF BUSINEES NOW WHAT

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I have delt with some shady companies but nothing like these guys. I had hired Solid gold to have a DJ at my wedding On February 20th. Now I hired these guys starting back in October of last year by putting a down payment. I informed them that I would pay the balance in January 2010 all of which I did. Now when I called I would always receive a call back within an Hour. Now my problems started two weeks before the wedding. My wife and I were to receive a call from the DJ to confirm times and songs etc. We did not get a call and I called them wonder what was GOING ON.I was informed that they were still assigning me a DJ and that I would receive a call back by Sunday at the latest. Now this is the Sunday before my wedding ... Monday comes and goes, still no call back I call them again this time really concerned. I was again told that they where assigning me a DJ and that I should hear back within the next 24 Hours ... the next day nothing ... Again I call this time requesting action that day ... they assured me someone would call in the next Hour... Next day I call ... It is now Thursday and I call and I ask when told they would call within the hour what kind of guarantee I would have ... There was an eerie silence on the line and I knew that he would not give me one... I knew then this was going to be a battle! I canceled knowing that this company had lied to me!!! I have yet to hear an apology from them and believe me I am not holding my breath either. I was forced to hire a DJ at the last moment for twice as much. He did a wonderful job and would recommend him to anyone who asks. Now I am not letting this go I am taking them to small claims court and seeking payment for the differences in service. I am also going through their refund process even though it was not my error in not having a DJ to fulfill the contract.