Sony World - SERVICE

Posted on Wednesday, May 7th, 2008 at 2:27am CDT by b1381d83

Product: Sony LCD TV KLV 32V 300A

Company: Sony World

Location: Lucknow, UP, 226012, IN

Category: Other

Eversince I bought the Sony LCD TV KLV 32V 300A I am facing problems of distorted colours,diffrent colour fonts.

I made a formal complaint and the dervice personnel came and saw the TV .He even compared the TV with another one of the same model the diffrence was too much.He even took the pictures and vedio of both the TVs.Still I am waiting for reply as he says the process is long and I am waiting for their executives to come to Lucknow.Though he is helpful but this does not solve the problem as I have to still veiw a TV which is not performing.

Updated June-2nd- Three formal complaints mailed for sony india No.2931211,2971153 and 2994709 but no reply seems like the customer service is not prevailing or else they do not care a damm about the customers.FOR SONY INDIA - A BIT OF ADVICE

PLASE CUT OUT THE LINE FOR YOUR ATOMATED REPLY "WE will make every attempt to respond to you expeiditiously"


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