Savon Furniture / Kane Furniture are big cheats

They are the biggest cheats in the furniture world. I spent a substantial sum of money and bought a bedroom set from them and within 14 months, the nightstand starts swelling and the drawer would not open/close. I called them and got zero customer service. Finally spoke to the GM, Kevin Gottwald, who said that he could not do anything about it and more or less walked away from the table. He said this is a private company and I could not talk to anyone above him as the owner had empowered him to act on the policies of the company. Very bad quality and zero customer service. Do not buy anything from these people.

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I have purchased my furniture at Savon Furniture in Sarasota for approximately 20 years. Until my last purchase in December 2008, I have recommended Savon and La-Z-Boy recliners to everyone. This December purchase of two identical La-Z-Boy recliners has been very disappointing. One chair is wobbly and snaps, krackles and pops! The technician has come over twice to try to convince me that the chair is fine. It's NOT! Easy to compare with the identical chair right next to the broken one. Small Claims Court will likely be my next step.