SEARS RESTOCKING CHARGE

Did you know that Sears charges a 20% restoking charge if you return an unopened item? I bought some vacuum cleaner bags from Sears in Rexdale , Toronto and it turned to be the wrong ones so I went to return them unopened and they charged me a 20% restocking charge. Walmart and Home Depot don't do this. I'll never shop at Sears again .I bought a new vacuum clener from Home Depot instead of going back to Sears.

Comment On This

on 6/12/09 we purchased a samsung vcr dvd combo. your sales told us the way to set it up.when we got home and started to set it up there is no place to hook the cable to it.so back to the storewe were told to leave the cable in the tv. we went home and tryed that,but it still wouldn't work.Trip 3 to the store,then he told us we need a 2nd set of cables. But we were so fed up by then that we returned it. Then he charged us the restocking charge 15.00 dollars. We don't feel that we should be charged when it was his fault for telling us the wrong instructions. He had called his mgr. and he said it was right and he couldn't do anything about it. we returned it on 6/13 09. If this isn't resolved and the 15.00 dollars returned our card will be cut up and we will never shop at sears again.

sincerely

Carl Lamphier

Adrian Mi.