Xbox game repair

Sent my Xbox in for repair. The compay could not fix it and sent my Xbox back and stated a refund check would come in the mail. I never recieved my refund. They took payment before they would even look at it. I spent many hours on the phone and even sent a complaint to the Attorney General. I never got my money back. I lost 79.90 dollars plus my shipping expense. What upset me the most is the Xbox makes millions of dollars. And they ripped me off. So if you need repairs by this Xbox company. I would think twice.