WHAT HAPPEN TO CUSTOMER SATISFACTION?

I purchase a nike sumo 2 driver for a retail price of ($349.99), the quality of the product was less than I expected . Let me give you some examples, it has a outrageous sound effect, sounds like you broken something "expected more" the ear- piercing clank set your ears ringing and heads of other golfer within 50 yards turning. To tell you the truth " it embarrassing me" and I won't mention the comment and abuse I take from my fellow golfer. To better clarity the sound of this driver is to say that it like a trash can lid being pelted with a baseball. After several attempts to get my problem solved with nike's corporation, they had the audaciously to suggest that I seek further assistance from the original place of purchase the golf wareshouse. I can't believe nike's is trying to put this off on the golf wareshouse. "What has happen to customer satisfaction and standing behind your product"?