SPA Depot misleading website and unreliable spa2go product.

The Spa Depot SPA2Go product is unreliable. I see other consumer complaints that the motor breaks down. It did. In my case after 2 weeks of operation. One consumer here had it fail twice in less than a year!

When you buy from them the website and the terms of sale you agree to are full of how shipping is free. The implication is that you only pay shipping for a return. It turns out that if you have to return a product under the warranty, the MANUFACTURER Comfortline products charges a $140 shipping/handling charge in order to remedy a defect in their product! This is buried in the website and only became clear to me once I needed warranty service.

I tried to resolve this with the BBB and the SPA Depot and was disappointed that the BBB chooses to continue to allow their logo to be displayed on such a misleading site.