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Defective Kenmore Upright Freezer Model 253

 
Kenmore Model 253
US

We have five Sears Kenmore Model 253 upright freezers purchased between 2003 and 2006. Within the last year two have failed due to the same problem. A power transformer for the compressor has burned out in both cases. A service call was initiated both times and the $26 part was replaced for a total of $223 with labor. The replaced part is visibly melted and burned. The service man seemed very familiar with the problem and thought it likely that he would eventually be back to repair the other freezers. If Sears is aware of this problem with the defective part, why don't they do something about it? Also, I am concerned that a defective part in one of the other freezers may start a fire when it goes.

From: Message Author (click here to email author) (has asked not to receive email)
Date: Monday, 31-Mar-08 10:36:46 CDT

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my model 253 just broke for the second time in 5 years (purchased in 2005)The part is called a controller(relay)All my applinces are kenmore and sears but I will not be purchasing either in the future

From: Message Author (click here to email author) (has asked not to receive email)
Date: Tuesday, 05-Oct-10 15:23:35 CDT

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I purchased Kenmore Model 253 upright freezer 10/2006. Repairman just came out and said it would be between $350-450 to replace compressor plus time for parts to come in. So, I just had to buy another freezer due to the fact that I had just bought 1/2 beef and 1/2 pig and I had nowhere else to put all the meat. Just thought a freezer was supposed to last a little longer than a little over three years.

From: Message Author (click here to email author)
Date: Tuesday, 09-Mar-10 13:24:22 CST

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We have just had the same thing happen with the same freezer. Has there been a callback of these items?

From: Message Author (click here to email author)
Date: Monday, 11-Jan-10 11:50:12 CST

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Keyword Tags

defective
freezer
kenmore
model
upright
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