Problem with Citi Financial Home Depot Account
|
Problem with Citi Financial Home Depot Account First of all... Thank you for reading this. In October of 2007 I consolidated all of my bills with MMI (Money Managemen= t International) and ripped up all of my credit cards. We had a member of the family out of work, so I racked up bills to keep us afloat. All of my credit cards are with MMI except for my Home Depot Card. Partiall= y my fault because I didn't have the card anymore... And when looking at my email statements they only put the last 4 digits of the account number on the statement. So, I call Citi Financial... Still in October, and tell them I need my account number. The only way they can give it to me is to mail it to me... So I said, fine. One week passed and I still didn't receive my statement in the mail.. They called me again.. And I told them I haven't received the statement. This back and forth went on until now actually... But what I found out is that I was still on Electronic Mail with them. I told them that I don't hav= e access to the online billing because my account was closed. They promptly told me that I needed to change this. Even though I don't have access! Finally in the beginning of February I talk to a girl at Citi Financial who says to me that she can change it so I receive Paper.. In the mail. To this day I have not received a bill in the mail. So today I gave them my work address to mail the statement to. Is it possible that they don't want to work with MMI and just won't tell me= , and string me along and have me keep paying these late bills? Today I paid them 131.00 just to stop it from going past 90 days. This is getting ridiculous. What can I do? Thanks, Dave Watson -- Dave Watson Digital Artist Crispin Porter + Bogusky 6450 Gunpark Drive Boulder, CO 80301 303-628-3158 office 720-233-3964 mobile www.cpbgroup.com =B3To be authentic is literally to be your own author =8A, to discover your own native energies and desires, and then to find your own way of acting on them.=B2 -- Warren G. Bennis From: Message Author (click here to email author)Date: Monday, 03-Mar-08 12:48:27 CST Business: Reply Online Consumer: Comment On This |
|