Complaints.com

Intuit Inc.

 
Quicken + Turbo Tax
Tucson, AZ 85706
US
www.quicken.com

I tried to purchase both Quicken 2008 and Turbo Tax the link did not work. I used http://www.quickendirect.com/phone to have a customer service person call me. Someone from India called me. I will not give my credit card to someone in another country. I asked if they had a phone number for someone in the U.S.A. The answer was no. I could not understand the person from India. If Intuit can not provide service that can be understood and they have sent all customer service to India, I'm not buying their products. I hope we let them know what we think about their service. I have used Quicken for many years but will not use their products in the future.

From: Message Author (click here to email author)
Date: Monday, 03-Mar-08 15:08:22 CST

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My name is Mr Willliam Manheim on 9/26/09 I was spoke to a customer service rep and a replacement CD was ordered and I havn't received my product. The order no#SBL 35542334. Please contact me by phone at 310 339-4182 during the day. I would appreciate your timely response.

Thank You!

From: Message Author (click here to email author) (has asked not to receive email)
Date: Sunday, 04-Oct-09 13:46:15 CDT

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I have been trying to find out why I have not received my order dated Nov 6,2008, number QST2539578092. Shipping notice date Vovember 10,2008, expected delivery date Nov 13-Nov 18.Tracking number 9102199468054911771970. Todays date is November 20th. I tried yesterday to get an answer with no reply. My phone number is 970-949-7103


From: Message Author (click here to email author)
Date: Thursday, 20-Nov-08 13:31:06 CST

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PLEASE HAVE SOMEONE TO CALL ME I HAD MY COMPUTOR TO CRASH AND HAD TO BUY A NEW ONE AND THEY COULDNOT LOAD MY QUICKEN TO THE NEW COMPUTOR. I PURCHASED QUICKEN 2009 AND WERE ABLE TO DOWNLOAD PART OF MY BANKING BUT NOT ALL AND I CANNNOT ALONG WITH XWACHOVIA AFTER THEM HELPING ME FOR 2 HOURS TO GET IT TO DOWNLOAD MY INFORMATION FROM 11/14/09 ANDF THE PART YOU DOWNLOADE FOR ME DIDNOTCOVER ALL MY INFORMATION MY PHONE NUMBER US 1 828 464-6511. M.G. DOUB ALSP MY ACCOUNT IS 11346039

From: Message Author (click here to email author)
Date: Wednesday, 19-Nov-08 13:25:56 CST

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Please have someone call me. I want to buy a replacement disk for Quicken 7 delux. Ref. ID 081020-000716.


My phone number is 417-781-0792

From: Message Author (click here to email author)
Date: Monday, 27-Oct-08 10:33:11 CDT

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I have been using quicken for 20 years. Iam a retired physician and 80 years old. I have had a lot of problem with

quicken 2008. I have tried for 2 on telepone to no avail. I would call me.

and help me with software.

From: Message Author (click here to email author)
Date: Monday, 15-Sep-08 18:02:10 CDT

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I am having difficulty accessing my Quicken online banking account. On the screen they are asking for my PIN Vault password which I don't have. My bank is Comerica. Please call me or e-mail the information so I can proceed.

From: Message Author (click here to email author) (has asked not to receive email)
Date: Wednesday, 03-Sep-08 12:14:54 CDT

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I am not a quciken person!! My bank told me that quicken had taken money out of my checking account so I call quicken at 1800-446-8848 to get my answers. And it said they would call back by a customer service. I get this web site. I want them to stop taking money out of my account with out my permison.Stop this from happening again!! There is is no number to talk to a real person you.There is no place to put a number down to have them call back!

From: Message Author (click here to email author)
Date: Tuesday, 02-Sep-08 16:31:04 CDT

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I would like to cancel my subscription to quicken. thank you Madeline Hill

5593806883

From: Message Author (click here to email author)
Date: Friday, 18-Apr-08 09:40:43 CDT

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quicken
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