Intuit Inc.

Posted on Monday, March 3rd, 2008 at 3:08pm CST by 417728ed

Product: Quicken + Turbo Tax

Company: Not Available

Location: Tucson, AZ, 85706, US

URL: http://www.quicken.com/

Category: Other

I tried to purchase both Quicken 2008 and Turbo Tax the link did not work. I used http://www.quickendirect.com/phone to have a customer service person call me. Someone from India called me. I will not give my credit card to someone in another country. I asked if they had a phone number for someone in the U.S.A. The answer was no. I could not understand the person from India. If Intuit can not provide service that can be understood and they have sent all customer service to India, I'm not buying their products. I hope we let them know what we think about their service. I have used Quicken for many years but will not use their products in the future.


29 Comments

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1c848f9a, 2008-04-17, 09:38PM CDT

I'm using a new laptop and can't unlock my account.

b3daefe7, 2008-04-18, 09:40AM CDT

I would like to cancel my subscription to quicken. thank you Madeline Hill

5593806883

333348f7, 2008-04-23, 12:07PM CDT

I am trying to cancel my Quicken account which I just joined yesterday. The quickendirect.com/phone does NOT come up

52ddcc44, 2008-04-29, 10:35AM CDT

I AM SICK OF ALL THE HELP DESKS THAT END UP IN INDIA WITH BARELY UNDERSTANDABLE PEOPLE ON THE OTHER LINE. I CAN NOT GET QUICKEN TO CALL ME BACK, SO THE POINT THERE IS MOOT, BUT EVERY OTHER PRODUCT I HAVE BOUGHT THAT REQUIRES ANY HELP, GOES TO INDIA. WHAT A CUSTOMER SERVICE MISTAKE FOR COMPANIES.

93324d6f, 2008-05-11, 02:29PM CDT

i can not get thur to anyone.

the phone # 18008118766 just sends

me back to www.quickendirect.com/phone

gethuman lists business a-z only 4

companies start with Q and quicken is

not one of them.

All i want is a disk copy of quicken

that i have purchased Mar 15, 2009.

you have my money and i cannot down load

if Quicken was a good company they would

supply a customer service number that

i could call. their company process stinks i could have bought a Cd at sam's

club without a hassle.

f84cb6fd, 2008-06-12, 05:58PM CDT

I don't have a complaint, I just want to be able to copy my quicken file on a cd,I used to be able but something has happened and I can't get it done. I'm on a mac os10. I'm not the best on the computer but have used quicken for almost 15/20 years. I need a phone number so I can talk too someone.

6f3d637e, 2008-07-31, 03:43PM CDT

I don't have a complaint but need help with my checking. I have tried everything and can't cancel some checks.

My phone # 727-866-3013

9ce8edfe, 2008-08-21, 05:01PM CDT

To make matters worse, I did not order quicken, but my credit card was billed. I wanted to know who ordered the products, and the 1.800.446.8848 phone number is the only number, and yeah, its sales. The india man thought maybe the product would be good for me, so try it. I want to know who used my card, not about the product.

11785769, 2008-08-27, 12:00PM CDT

I purchased Quicken 2009 downloaded to computer yesterday including Inventory Manager and Willmaker, however unable to download Home Inventory Manager. The other two downloaded just fine and I am being charged $9.99 for something not received on the computer. Kindly assist me. I hope I have got through on the correct webpage. Adrienne dutoit

9f5ccfcc, 2008-09-02, 04:31PM CDT

I am not a quciken person!! My bank told me that quicken had taken money out of my checking account so I call quicken at 1800-446-8848 to get my answers. And it said they would call back by a customer service. I get this web site. I want them to stop taking money out of my account with out my permison.Stop this from happening again!! There is is no number to talk to a real person you.There is no place to put a number down to have them call back!

24d6e2c0, 2008-09-03, 12:14PM CDT

I am having difficulty accessing my Quicken online banking account. On the screen they are asking for my PIN Vault password which I don't have. My bank is Comerica. Please call me or e-mail the information so I can proceed.

6812160f, 2008-09-15, 06:02PM CDT

I have been using quicken for 20 years. Iam a retired physician and 80 years old. I have had a lot of problem with

quicken 2008. I have tried for 2 on telepone to no avail. I would call me.

and help me with software.

7cc7c0e5, 2008-09-24, 03:43PM CDT

direct deposit not on my page checking act.

purchased 2009 deluxe how do i find out what in new??

home page question

10eca39d, 2008-10-21, 02:03PM CDT

Please call me at 217-894-7702. I have installed Quicken Home and Business 2008 in my new Toshiba computer. Although I dislike the new version of Quicken I manage except I cannot print out reports. This same Quicken in my old computer-Gateway- works fine.

My 2007 tax program also works fine, but not this version of Quicken. I desparately need to print out reports. Please help me with this problem.

Thank you, Nina Seibel

349414fe, 2008-10-24, 07:24PM CDT

I haven't been able to access my bank account for over 30 days, because it does not recognize my pin number. Nobody seems to be able to solve this problem and I am thoroughly disgusted.

Does anybody out there have information on another software system that provides similar properties for online banking. I'd surely like to find a company that takes care of its customers.

4c1038dc, 2008-10-27, 10:33AM CDT

Please have someone call me. I want to buy a replacement disk for Quicken 7 delux. Ref. ID 081020-000716.

My phone number is 417-781-0792

082df48c, 2008-11-10, 12:08PM CST

Totally agree!

Intuit Inc. has enough money to employ an English speaking person in the US to handle service calls. It is absolutely annoying to have to deal with somebody in India who does not understand the language nor understands what one is talking about.

I cannot even get somebody to call me back.

8210f8d4, 2008-11-19, 01:25PM CST

PLEASE HAVE SOMEONE TO CALL ME I HAD MY COMPUTOR TO CRASH AND HAD TO BUY A NEW ONE AND THEY COULDNOT LOAD MY QUICKEN TO THE NEW COMPUTOR. I PURCHASED QUICKEN 2009 AND WERE ABLE TO DOWNLOAD PART OF MY BANKING BUT NOT ALL AND I CANNNOT ALONG WITH XWACHOVIA AFTER THEM HELPING ME FOR 2 HOURS TO GET IT TO DOWNLOAD MY INFORMATION FROM 11/14/09 ANDF THE PART YOU DOWNLOADE FOR ME DIDNOTCOVER ALL MY INFORMATION MY PHONE NUMBER US 1 828 464-6511. M.G. DOUB ALSP MY ACCOUNT IS 11346039

83ea2297, 2008-11-20, 01:31PM CST

I have been trying to find out why I have not received my order dated Nov 6,2008, number QST2539578092. Shipping notice date Vovember 10,2008, expected delivery date Nov 13-Nov 18.Tracking number 9102199468054911771970. Todays date is November 20th. I tried yesterday to get an answer with no reply. My phone number is 970-949-7103

83ea2297, 2008-11-20, 01:35PM CST

I have been trying to find out why I have not received my order dated Nov 6,2008, number QST2539578092. Shipping notice date Vovember 10,2008, expected delivery date Nov 13-Nov 18.Tracking number 9102199468054911771970. Todays date is November 20th. I tried yesterday to get an answer with no reply. My phone number is 970-949-7103

8dbb402c, 2008-11-23, 03:17PM CST

Hi we lost our quicken on our puter and we do not know the lock code. we went to the online phone and waited for a connection but nothing connected. please call us@ 201-445-6196

2722f310, 2009-02-09, 09:02AM CST

call me for help 314-839-4151

39284a33, 2009-02-09, 03:08PM CST

I bought Quicken on line in 2008 and was never able to use it. Now I have been billed for 2009 and I do not want it. Please delete this charge from my credit card and do not bill me any more.

2722f310, 2009-02-10, 08:29AM CST

I am having trouble banking on line with my quicking 2009. Cal me at 314-839-4151

2722f310, 2009-02-10, 02:19PM CST

I need help with my 2009 quicken I can not bank on line with it erron message. call me 314-839-4151

43811774, 2009-10-04, 01:46PM CDT

My name is Mr Willliam Manheim on 9/26/09 I was spoke to a customer service rep and a replacement CD was ordered and I havn't received my product. The order no#SBL 35542334. Please contact me by phone at 310 339-4182 during the day. I would appreciate your timely response.

Thank You!

1fb55ff3, 2009-10-26, 12:13PM CDT

I just bought a new Quicken 2010

I need to copy my old data from another computer Quicken 2007 onto this new computer and Quicken 2010

Phone 509-783-2096

152d0ae1, 2009-12-10, 03:43PM CST

I have downloaded a FREE Quicken program

and I am unable to register it. It says that my city name is incorrect which is not. Can you help me I am unable to print checks on this program.

My phone number is: 1-423-339-9537.

Thank You!

8c17152c, 2010-06-15, 11:29PM CDT

I'm having the same trouble . . quicken is a disgrace. they are one cheap company. And I'm trying to find another software that's decent.

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