Telefonica - Telefonica, Spain - Deducting money but no service provided

Posted on Friday, March 28th, 2008 at 3:22am CDT by efae6aa0

Product: Telefonica Internet Service

Company: Telefonica

Location: BARCELONA, 08029, ES

Category: Other

I applied for Telefonica internet services in July 2007. They arranged for a technician to install the service but the technicain never arrived. Since October 2007 I have been attempting to cancel the service that has never been provided and for all monies to be reimbursed to me. As at today's date (28th April 2008) I am still in the same situation with them still deducting money from my account and no service provided. I have tried several routes to resolve this, but all with no success.


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