Stormsong.org (R'chel Enterprises) ignored emails about goods not received.

Placed an order August '07. Goods never arrived so emailed to query and were told to wait 45 days. Waited 45 days and emailed again and was told it would be looked into and they would contact us. Since then they have ignored all my emails and it is now too late to claim my money back from my credit card company. Very unscrupulous.