NOVA DEVELOPMENT REBATE
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Nova Development/Print Artist Platinum Nova Development 23801 Calabasas Road, Suite 2005 Calabasas, CA 91302-1547 US novadevelopment.com After purchasing a Nova development product with a rebate sticker on the box. I followed all of the registration instructions, and mailed all of the required information. I followed a link in an email I received from Nova development to check the status of my rebate and here is what I was informed: "Your Rebate status: Your rebate cannot be paid because the UPC code included with your submission was not an original UPC from the correct product required for this rebate." I cut the upc off of the box that was marked with the rebate. I have sent them an inquiry as to what information they are in need of to process my rebate. However I have not heard back from them. I've started doing some internet research and have found that I am not the only one who has had this problem with nova development on many of thier products. Many people claim to never receive rebates from Nova development. Becuase they claim there was a problem with the submission. From: Message Author (click here to email author) (has asked not to receive email)Date: Friday, 28-Mar-08 08:31:02 CDT Business: Reply Online Consumer: Comment On This Comment On ThisI, as many have submitted, have a problem with Nova Rebate program. Gone through all the steps, but no response of any kind. Try to phone in, and get nothing at other end. They need an E-mail input for customers. No NOVA products for this individual again. From: Message Author (click here to email author)Date: Tuesday, 03-Nov-09 11:20:08 CST Business: Reply Online Consumer: Comment On This Comment On ThisI purchased a Nova product and on the box it said to go to this web site to redeem your rebate when you’re finished it tells you to mail it in what a load of------. From: Message Author (click here to email author) (has asked not to receive email)Date: Saturday, 28-Feb-09 19:18:08 CST Business: Reply Online Consumer: Comment On This Comment On ThisI've ran into a similar problem with Nova. The sticker on the box said $10 rebate and to go to Nova's site and type in the code TAW10 within 30 days of purchase. On the site there was no were to type this code in and when I checked some retail sites they mentioned that the offer expired in March of 2008. No mention of an expiration date on the sticker or the box. This rebate made the difference between my purchase of this product and another one. I'll never buy from Nova again just because of this trust issue. From: Message Author (click here to email author) (has asked not to receive email)Date: Sunday, 23-Nov-08 10:14:51 CST Business: Reply Online Consumer: Comment On This Comment On ThisOh yes...I'm now in a six-month battle with Nova to receive my rebate. After months of trying to get the rebate, they finally gave me an email gift card for THEIR products. Then when I tried to use the gift card, their website wouldn't accept the gift card number...and then when I worked with them to get that issue resolved, the website said my purchase had to match the gift card amount exactly. Well...unfortunately, this was an impossibility since my rebate was for $40 and their products sell for $39.95, $19.95, etc. So....when I contacted them and they offered to override this problem, I was told that shipping and handling aren't included in the gift card...meaning I was responsible for paying $7.50 shipping. OMG!!!! Since I absolutely don't want any of their products, I definitely don't want to pay shipping to get them. Nova is so underhanded that I plan to tell everyone I can about their terrible business practices and warn against buying their products. From: Message Author (click here to email author)Date: Monday, 20-Oct-08 10:38:54 CDT Business: Reply Online Consumer: Comment On This Comment On ThisI have just had the same problem with Nova Development. I purchased their software; Photo Impact pro 11, which had two rebate stickers on the box for $30.00 each, one for the purchase of the software and another for the purchase of a digital camera made within 30 days. I purchased a camera a couple of days later and sent in all of the requested items including the original Proof of purchase UPC codes for each item. When checking the status of my rebate, I received the same response as above; "Your rebate cannot be paid because the UPC code included with your submission was not an original UPC from the correct product required for this rebate." Nova is obviously suckering people into purchasing their products by offering rebates which they have no intention of paying. I wish I had read this before purchase. Hopefully this will help other people to stay away from Nova, an unscrupulous company. From: Message Author (click here to email author)Date: Saturday, 17-May-08 18:37:17 CDT Business: Reply Online Consumer: Comment On This |
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