Harlem Furniture - Poor quality at Harlem Furniture

Posted on Wednesday, March 26th, 2008 at 10:02am CDT by 81df813c

Product: queen sleeper and loveseat

Company: Harlem Furniture

Location: 2501 Internationale Pkwy
Woodridge, Il, US

URL: http://www.theroomplace.com/

Category: Other

When we received this furniture, there were several small tears in the leather. These were fixed at the time (6/07). We have had the furniture less than one year and there are more tears in the leather. Harlem refuses to do anything about it and also will not return our calls to complain. When we do call all we get is customer service who are rude and will not let us complain to the CEO or anyone in management. This company has the poorest quality furniture and the worst customer service I have ever encountered.


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