Re Della Financial

Last May (2007) I received a 'phone call at home from Dell confirming

my purchase order of a computer.

I never ordered a computer and told them so.

Apparently someone in Queens, New York (I live in PA) had got hold of

my social security number. I can only figure it was through a very old

on-line purchase I made through my 4 year extinct attglobal email

because they gave my non functioning email address. The Dell

representative gave me the shipping address of the computer and advised

me to make a police report. The police precinct in Queens, NY said they

could only accept police reports filed in person, not on the 'phone!

Dell assured me that the order would be cancelled.

Out of the blue, one Month ago my Privacy Guard credit monitoring

service notified me of a Derogatory Item just placed on my credit

history.

it was listed as CIT Bank/DFS - date opened 05/07 date reported 01/08

current balance $2,010.00 code 09 - charge off.

The credit score changed from 810 to a new score of 418.

I then called Dell 800 (in India) and Dell Financial kat 866 228 9620

and demanded a letter stating that this was a case of identity theft.

I was promised a letter to arrive in 7 - 10 days..Three weeks and three

more calls later I still do not have a letter. Each time I call I am

given a case number but when I call back no-one can track anything using

this number and they want my social sec. number, address etc. all over

again. I now have 3 case numbers but NO LETTER.

If no letter arrives by April 1st I intend to pursue this matter

further. This is not any way to conduct business.

Susan

Wayne, PA 19087