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Cheated out of a Pregnancy Massage

 
New Leaf Day Spa
1355 N. University Ave. #160
Provo, UT 84604
US

In June 2007, my husband and I went to this Day Spa for massages. We were given an option to purchase future massage packages at half price, so we paid for 4 more massages to use within one year. We used three of the four over the next several months, but when I went to schedule the last one--a pregnancy massage now that I'm 7 months pregnant--the spa had closed. There was a sign on the door that we could use gift certificates at another spa about 45 minutes away, but when we called them, they wouldn't help us because ours is a credit and not a gift card. We paid for a service and were denied it without any knowledge that the spa was going under. It probably sounds ridiculous to be demanding massages, but a pregnant woman needs one more than most!

From: Message Author (click here to email author) (has asked not to receive email)
Date: Tuesday, 25-Mar-08 12:22:25 CDT

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cheated
day
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massage
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