InverterCentral are misleading and false advertising

InverterCentral.com falsely advertises the following when your laptop screen stops working:

Replacing the backlight inverter fixes the following symptoms 17 out of 20 Times:

Dim Screen,Flickering Display

Wavy Lines,Blinking LCD Panel

Panel Buzzing,Shades of Pink

The problem I experienced where some of the above,but when I put in the new part it didn't fix my problem. If you look at the fine print buried on their website which they've cleverly hinden this is return policy:

THERE IS NO REFUND FOR "deciding the part is no longer needed for any reason"

Which means if it doesn't work, which is my case, you are screwed. My advice, buy a new monitor and if it includes the inverter, so much the better. In my case, the replacement screen with inverter included fixed my problem.

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I ordered an inverter from this company on 12/17. The web site stated that the part was in stock and would ship th enext day. Now, 5 days later, the order status says they are waiting to receive the part from some other location, with the estimated ship date of 12/27. So, with my laptop dead for 10 days I apparently have to wait for them to ship the part via a slow llama from half way around the world. I guess "in stock" means that it's in stock somewhere, just not necessarily with them. Save yourself the trouble and order from another company.

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They have also refused to help me or even talk to me. I am out $120 to them and this is absolutely ridiculous. They sent me a broken inverter and refused to refund when they had the inverter in THEIR POSSESSION.

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I ordered a panel during the month 02/2008.

10 days later, When I received it, it had 2 big scratches on, so I directly did a RMA on the InverterCentral WEB site and returned the broken panel by 'Coliposte' (Like 'USPS' in FRANCE).

1 week later I verified directly with the hotline that they have well received the panel that I returned to them and also that they were OK to replace it by sending me a new one.

But the second panel never came.

After having wait for 3 months during I contacted the hotline to many times (and heard to many lies), I decided to cancel the order and ask to be refunded (188 euros) because they can't provide me the panel I bought.

Now, I have spent more than 1 month asking them to be refund, contacting them nearly all the days, lots of times by a day ! It's a real fight !

They know me and my problem of being refunded.

I try to have an answer of 'Lisa', the supervisor who treat my problem, but she seemed to be in meeting all the time and when she isn't in meeting, answering me is not her priority.

I just want to be refunded, I wait for more than 4 months, It's very difficult and even more for people like me who live on the other side of the Atlantic.

I feel so tired and stressed by this story...

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I also want to alert all with this company InverterCentral.com.

I am from Brazil, I made the search for the site with the model and I bought a to invert, they ordered me the wrong device and now they disconnect me of the attendance on line whenever I try to argue.

That company type has to be banished of the virtual world.

Thank you