Outrageous airline policy

While vacationing on the island of Vieques in Jan this year our beach =

bag, which also had our airline tickets in it, was stolen.

A few days later when we arrived at the Vieques Air Link desk in the =

small airport there we were informed we must buy two more tickets to =

replace the lost ones. This, despite the fact that they had a record of =

us already paying for the tickets that were stolen. It was "company =

policy" we were told in no uncertain terms, that lost tickets would not =

be honored, even though they knew you had already paid for them. I have =

checked and can find no other airline with this policy. I think it is =

outrageous and dishonest to take advantage of customers this way.

I hope you agree.

Bud Stuart

Santa Barbara. CA

Comment On This

Lots of airlines have this policy. Air Panama, Nature Air, Taca's little domestic airlines. Nothing new outside the US.