DO NOT BUY STAPLES PROTECTION PLAN (Date of Purchase Coverage or Extended Service Coverage)

I purchased this Lexmark printer (X8350) on 06/14/2006 when I was living in Florida, at time of purchase I also purchaed their protection plan (or date of purchase coverage), for the first year my printer was working fine. Until Nov of 2007, my printer can't print colors any more, so I call the Staples customer service for help, and they replaced my printer with a refurb one.

The replacement printer was working fine until around March 08, 2008, the LCD screen just dead, so I call Staples for help, and this time they give me the run around thing, at the end they told me they can't help me, because my printer was replaced before, and that fulfill the warranty and the protection plan, which its not even going to end until 06/14/2008. So they CANCEL my protection plan on March 12, 2008 and for some reason they put in another request to cancel this protection plan AGAIN on March 19, 2008. So now I'm left with a printer without a screen, the reason I purchase this printer is also to use as photo printer and fax, without a screen how am I suppose to do that?

IS THIS EVEN FAIR? - JUST BECAUSE THEY REPLACEMENT YOUR PRINTER ONCE, YOU ARE DONE! EVEN IF YOU PURCHASE 2, 3, OR EVEN 4 YEARS OF COVERAGE, IF THEY REPLACE IT, YOU SCREW!

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I got the same thing for my printer today. It says clearly on the first page of the brochure, "ONE-TIME REPLACEMENT IF PRODUCT CAN NOT BE REPAIRED."

Idiot.