Complaints.com

www.moflava123.com

 
Nike Air Force Ones
moflava123
Hwy 21
Talladega, Al 35160
US
www.moflava123.com

I am a soldier fighting in Iraq I placed a $124.00 custom shoe order for my little sister back home on Jan. 25, 2008. For a pair of Air Force Ones airbrushed w/ Tinkerbell. The money was taken from my bank account on Jan. 25, 2008 but my little sister has yet to receive the shoes. I emailed Daniel Fomby Jr Owner and Denise Raswell Sales/Management Feb. 25,2008 and advised them of the situation. Mr. Fomby emailed me the same day (Feb. 25 2008) and said my order would go out Wednesday and I have yet to hear from Mr. Raswell at all. To date (March 15, 2008) my little sister still has not received the shoes. Again that website is www.moflava123.com

From: Message Author (click here to email author) (has asked not to receive email)
Date: Saturday, 15-Mar-08 14:24:38 CDT

Business: Reply Online   Consumer: Comment On This

Comment On This


okay 1st of we have receipts of the 2 pair that was sent, and i have even decided to send a 3rd pair with insurance on us, it seems something is not right somewhere, we've had a similar problem before with a customer stating he has not received his shoes, we sent out another pair and stated to send 1 pair back if they both arrive, they received both pair as stated by the person that referred them and we've contacted them repeatedly and no response, so i don't know why these shoes are not received or if they are being left and someone stealing them we don't know, but we are not responsible for packages left out by postal carriers. We are still sending out another pair but we are adding insurance and delivery conf. on us, usually customers request insurance or delivery conf or both, but its not fair to us to be blamed for packages beig left out. This has been the 1st problem we've had like this and the last. We will send out the 3rd pair whether we believe you've received the others or not and i guarantee this situation won't happen again distoting a good businesses name due to stuff like this.


We had a situation with a buyer from texas where the usps delivered a package and left it and it was stolen, he paid for insurance and delivery confirmation, he called me and said that the package was not suppose to be left without someone being there, so they reinburst him and he got another pair. So its not always the businesses fault, there are shady shoe websites out there but this is NOT one of them

From: Message Author (click here to email author)
Date: Monday, 17-Mar-08 08:18:45 CDT

Business: Reply Online   Consumer: Comment On This

 

Keyword Tags

air
force
nike
ones
Search our consumer complaints database
Browse complaintsdatesdates