Dish Network and WildBlu Internet Ineffective

I was told that the internet service, provided in conjunction with DISH called WildBlu, was as fast as Comcast. It is barely as fast as dial-up. This represents a major degree of loss of service in spite of being assured that it was as fast as Comcast. I complained that I was given false information. Dish and Wildblu refuse to do anything to compensate for this lie.