SERVICE DEFICIENCY

* COUNTLESS ADDRESS VERIFICATION VISITS BY PERSONNEL WITHOUT COMPANY IDENTITIES.

* SERVICE ACTIVATION ACKNOWLEDGEMENT LETTER NOT PROVIDED INSPITE OF REQUEST.

* NOT A SINGLE BILL DELIVERED.

* CONFLICTING OUTSTANDING AMOUNTS BEING SMS'D & INFORMED BY TELEPHONE AT ODD HOURS ESPECIALLY AFTER MIDNIGHT.

SUPPLYING FAULTY SIM CARD (LATER REPLACED AFTER REPEATED COMPLAINTS).

DAMAGING DEFICIENCY IN SERVICE.

REFUSAL TO POST MONTHLY BILLS.

LACK OF COORDINATION WITH CALL CENTRE STAFF AND NO ACCOUNTABILITY OR TRACEABILITY.

* ABRUPT DISCONNECTION OF ALL INCOMING & OUTGOING FACILITIES BEFORE POSTPAID AMOUNT UTILISATION.

* SERVICE NOT RESTORED EVEN AFTER FULL SETTLEMENT OF OUTSTANDING DUES.

* SENDING MESSAGES TO REPLY WITHOUT RESTORING THE OUTGOING FACILITY

NOTE: MY MOBILE NO IS +91-9999913769

COMPLAINANT NAME: HANSSEN JOSEPH

PLACE: DELHI, INDIA.

DATE: 06 JUNE 2008.

ABRUPT DISCONNECTION