METRO PCS ATLANTA CELL PHONE COMPANY - METRO PCS ATLANTA: WORST CUST. SERVICE

Posted on Thursday, June 5th, 2008 at 3:21pm CDT by dc99f36c

Company: METRO PCS ATLANTA CELL PHONE COMPANY

Location: ATLANTA, GA, 30329, US

URL: http://www.metropcs.com/

Category: Telecommunications

1. Metro PCS Cell Phone has to have the worst customer service over the phone. When you call the 1-888-863-8768 number......it is like pulling teeth trying to get to the appropriate area. There is NO option to speak to a customer service representative......and the worst part is, if your phone is not working properly, it will give you a message: WE CAN NOT CONNECT YOU TO AN OPERATOR RIGHT NOW, PLEASE VISIT YOUR NEAREST METRO PCS STORE.

This is the most incredulously bad service I have ever seen. And, it happened to me several times. At the METRO PCS Stores....they had no answer as to how to resolve this situation.

Thank you.


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